Salesforce Services For Orgs That Grew Faster Than Anyone Documented
Everyone Has Salesforce. Fewer Trust What It Says.
Duplicate accounts, required fields reps route around and three automations firing on the same object. The license cost is visible. The cost of numbers nobody believes is not.
why choose ecomia
Why teams bring us in
Salesforce problems rarely arrive as Salesforce problems. They arrive as a forecast the board stopped believing, a renewal quote for licenses nobody logs into or an admin who left with the only working knowledge of your automations.
We map the org before we touch it
Objects, fields, flows, Apex and permission sets documented first, so a change in one place does not surface as a broken process somewhere else.
Declarative first, code when it earns it
Flow and configuration where they hold up, Apex and Lightning Web Components where they genuinely do not. Less custom code is less to maintain.
Adoption treated as the deliverable
A field reps skip is data you do not have. We design around how your team actually sells, then measure whether they use it.
Deployments you can repeat
Sandboxes, version control and a release process, rather than changes made in production and remembered by one person.
Services
What we build and maintain
Most engagements start with one of these and quickly involve two or three more.
Sales Cloud, Service Cloud and Experience Cloud configured to the way your business runs, with objects and page layouts your team can navigate without retraining every quarter.
Flow and Flow Orchestration replacing manual handoffs, with old workflow rules and process builders retired rather than left firing alongside the new ones.
Deduplication, validation rules and ownership rules that keep records clean after the cleanup project ends.
Lead routing, scoring and campaign attribution wired between Marketing Cloud and Sales Cloud so marketing spend can be traced to closed revenue.
Reports, dashboards and CRM Analytics built on definitions your teams agree on, so two dashboards stop giving two answers.
MuleSoft, REST and middleware connections to your ERP, billing and support systems, with error handling for the day an endpoint goes quiet.
Forecast models and pipeline hygiene rules that make the number defensible before it reaches the board.
Built Around Your Needs
Three ways to bring Salesforce expertise
onto your team
Dedicated teams
Need a team that still knows your org six months from now?
A dedicated group of Salesforce engineers and admins assigned to your roadmap, working your sprints and your release calendar. They keep the context that project partners take with them at handover.
Software outsourcing
Have an implementation with a date on it and nobody free to run it?
We take the whole engagement, from discovery and data modeling through go live and enablement. You review at agreed checkpoints and get documentation written for whoever administers it next.
Staff Augmentation
Short one Salesforce specialist rather than a whole team?
Individual admins, developers or architects who join your existing team, your tooling and your standups. Useful when the gap is an integration or a migration nobody in house has run before.
Frequently Asked Questions
That is most of what we do. We start by documenting what is actually configured, including the automations nobody remembers commissioning, then agree what stays, what gets rebuilt and what gets switched off.
Usually yes, and we would rather make that person effective than replace them. Day to day requests move faster in house. We take the work that needs engineering depth or capacity your team does not have.
Mapping and cleansing before loading, run through a sandbox first with a reconciliation you can check. Bad data moved faster is still bad data, so deduplication and ownership rules are part of the migration rather than a later project.
We can show you which licenses, features and orgs are actually being used, which often changes the conversation at renewal. What you pay is between you and Salesforce, but the usage picture should not be a surprise.
You do. Metadata lives in your repository, the org is yours and we work inside it. Nothing is locked to us and handover is part of the engagement, not an extra.
Most clients move onto a managed cycle covering releases, user requests and enhancements. Some keep a dedicated team on the roadmap. Either way you get the documentation whether or not you keep us.
Let’s Build What’s Next
Talk to our team about your goals
Have a project in mind or a challenge you’re looking to solve? Let’s talk about how we can help you move forward.